Term And Conditions

Rental Duration:

Rental periods begin at the scheduled delivery time and end at the scheduled pickup time. Extended rental periods may be arranged with additional charges at our standard rates.

Equipment Condition:

All equipment is delivered in clean, working condition. You are responsible for maintaining the equipment in the same condition during the rental period. Normal wear and tear is expected, but damage due to negligence or misuse is the renter's responsibility.

Renter Responsibilities:

The renter assumes full responsibility for the equipment from the time of delivery until pickup. The renter must ensure the equipment is properly protected from weather, vandalism, and theft. Any loss or damage must be reported immediately.

Payment Terms:

• A non-refundable deposit of 25% is required to secure your booking
• Full payment is due 7 days before the event date
• We accept all major credit cards, bank transfers, and electronic payment methods
• Late payment may result in cancellation of the booking
• Prices are subject to change based on availability and demand

Customer Cancellations:

• Cancellation 30+ days before event: Refund of 100% of paid amount, minus 25% deposit
• Cancellation 15-29 days before event: Refund of 50% of paid amount
• Cancellation 8-14 days before event: Refund of 25% of paid amount
• Cancellation less than 7 days before event: No refund

Company Cancellations:

In the unlikely event that Premier Party Rentals must cancel a booking due to circumstances beyond our control (natural disasters, extreme weather, emergencies), we will provide full refund or offer alternative dates. The company shall not be liable for any damages resulting from such cancellations.

Rescheduling:

If you wish to reschedule your event, contact us at least 14 days in advance. Rescheduling is subject to availability and may result in additional charges if different services or pricing apply.

Damage Assessment:

All equipment is inspected before delivery and after pickup. Any damage occurring during the rental period will be documented and invoiced to the renter. Damage charges are determined based on repair or replacement costs.

Types of Damages:

• Minor damages: Cleaning, small scratches, dents (no charge if negligible)
• Moderate damages: Repairs required to restore functionality ($50-$500)
• Major damages: Equipment replacement required (full replacement cost + 15% restocking fee)
• Lost equipment: Full replacement cost + 20% restocking fee + emergency rental fees

Additional Charges:

• Late return fees: $50 per hour or portion thereof
• Equipment cleaning fees: $75-$250 depending on condition
• Delivery outside standard service area: $100-$300 additional charge
• Emergency pickup or replacement: $150-$400 depending on circumstances

Disclaimer:

Premier Party Rentals is not responsible for:

• Weather-related damages or event cancellations due to inclement weather
• Loss of profit or revenue from cancelled or postponed events
• Personal injury or property damage to guests or third parties
• Indirect, incidental, or consequential damages
• Service interruptions due to technical issues beyond our control

Insurance Requirement:

Renters are strongly encouraged to obtain event liability insurance covering the rented equipment and the event itself. This protects both the renter and Premier Party Rentals in case of unforeseen incidents.

Maximum Liability:

Our maximum liability is limited to the total amount paid for the rental service. In no event shall Premier Party Rentals be liable for any amount greater than the rental fees paid.